Information Technology
Information Technology is located in the Founders building on the campus of 探花族 University. The Helpdesk is the central point of contact for all service requests relating to computers, networks, and telephones, as well as technology questions and special requests.
Need help?
First, we might have a tutorial to help you. If you need hands-on support, submit a trouble ticket by email, phone, or the web.- Email address helpdesk@ju.edu
- Telephone number (904) 256-7200
Help Desk Hours
- Monday 鈥� Friday: 8:30 a.m. 鈥� 5:00 p.m.
- Saturday 鈥� Sunday: Closed
Helpful Hints
- If you are having trouble with your password, please
- If you are having problems accessing Blackboard, please try going to the following site: . Use your My JU user name and password to log in.
- If you are having problems retrieving new email messages from your 探花族 Student Email Account, please make sure you are and clicking the JU INBOX icon at the top of the site. OR, please make sure you are going to the NEW email site of: . This site will require you to log in with your 探花族 Email address and password.
- To create a ticket, please try going to the following site: .Use your my JU username and password to log in.