Financial Aid Rights & Responsibilities
Your Rights
As a financial aid recipient, you have a right to:
- Receive courteous service from the financial aid staff
- Be provided timely and accurate service
- Be provided information about your financial aid application
- Confidentiality concerning your application as guaranteed in the Federal Right and Privacy Act (FERPA)
Your Responsibilities
As a financial aid recipient, you have the responsibility to:
- Supplying complete and accurate information on which we base your eligibility for aid. If circumstances change, students must inform the financial aid office.
- Update information on your FAFSA.
- before you receive your first loan disbursement
- Use the aid offered for educationally related expenses.
- Reporting and updating mail and email addresses.
- Reporting third party benefits such as VA or outside scholarships.
- Understanding ̽»¨×å's Satisfactory Academic Progress Policy and maintaining Satisfactory Academic Progress.
- Interacting with the financial aid office staff in a courteous manner.
- Reading the contents of the ̽»¨×å's financial aid website and following instructions for aid acceptance, loan entrance counseling, and loan promissory notes.
- about loan repayment when you graduate or leave the university.
- Repay any loan you receive.
- Understand that if you receive a full scholarship (from ̽»¨×å or outside sponsorships), you will be limited to direct costs and your JU award will be reduced and/or eliminated by any state, federal or outside gift aid you receive.
- Understand that changes in enrollment (up or down) can affect your financial aid eligibility. You should consult with a financial aid counselor before making any changes to your enrollment.
Our Responsibilities
As a participant in the Federal Direct Loan Program, ̽»¨×å processes federal loans directly through the federal government. ̽»¨×å is committed to the following best practices with respect to private loans:
- The University will not enter into any revenue-sharing arrangement with any lender.
- The University and its employees whose work relates to financial aid will not solicit any gift and will not accept any gift of more than a de minimus value from student loan companies, guaranty agencies, or loan servicers.
- The University will not assign a borrower's loan to a particular lender or refuse or delay certification of a loan based on a borrower's selection of a lender or servicer.
- The University will not request or accept from any lender an offer for student loan funds, including funds for an opportunity pool loan, in exchange for a promise of a certain number of loans or a specified loan volume.
- The University will not allow employees of student loan companies to staff its Financial Aid office or to answer student or parent calls.
- University employees whose work relates to financial aid will not accept any fee, stipend, honorarium, or other payment to consult for or provide services to a lender guaranty agency or loan servicer.
- University employees whose work relates to financial aid may serve on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors. University employees who serve on an advisory board, commission, or group established by a lender, guarantor, or group of lenders or guarantors will not accept anything of value (other than reimbursement for reasonable expenses) for such service.